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Emergency 01254 814863
Lostock Hall 01772 696868
Lytham 01253 737187
Nelson (Brierfield) 01282 699588
Oswaldtwistle 01254 398737
Preston (RSPCA) 01772 880764
Southport 01704 461884
Ashton on Ribble 01772 727262
St Annes 01253 716736
Clayton Le Dale 01254 814863
Padiham 01282 779265
Bacup 01706 878877
Clitheroe 01200 423256
Freckleton 01772 632317
Great Harwood 01254 877654
Haslingden 01706 223287
Hesketh Bank 01772 814498
Leyland 01772 440358

COVID-19 update: Client advice on what to do during the Coronavirus pandemic

GDPR

IMPORTANT GDPR Legislation Changes

With new GDPR regulation coming into force from 25th May 2018 we need to ensure you are happy in the way in which we communicate with you. We now have 7 different categories* that form the basis of our client communications so we can be very specific in what we do and don’t send you. 

Legitimate Business Interests

  • Vaccine Reminders
  • Parasite Treatment Reminders
  • Appointment Reminders
  • Health Check Reminders
  • Reviews and Surveys

We deem these categories as ‘legitimate business interests’. This means we think they are critical for us to provide you and your pet the best possible healthcare service.

Marketing Categories

  • Practice/Pet Care Advice
  • Offers and Promotions

These ‘marketing categories' keep you and your pet up to date with offers and promotions relating to your pet and the practice.

For each of the above you can choose to be contacted by text/SMS, email or letter (or a combination of all three) or not contacted at all.

How do I review and change my communications preferences? 

To review your communications preferences please contact the Practice reception team (either in person or over the phone) and they will update them immediately. If at any point you change your mind in the future, we can change them again as required.

*Categories are based on our main group Practice Management provider (Vetspace) and may vary at your individual practice. Check with reception for details.